New Horizons Counseling Services, Inc continues to acknowledge the role of electronic communication within society to create a means to convey information between individuals. Electronic communication extends, not only, to emails and text messages, but also, service delivery through telehealth platforms. Telehealth or remote care is the delivery of health care services through HIPAA compliant video and telephonic communications.


Telehealth services require effort on both the part of you and your therapist.

New Horizons Counseling Services, Inc


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(717) 431-6615

Because EVERYONE's health matters...       

Telehealth

  • Dress for a session in the office
  • Use earbuds to increase privacy (voices on the phone seem to carry more than those in an office)
  • Place a fan, white noise machine, or radio outside the door to reduce sound transfer
  • Educate your family about telehealth to discourage interruptions
  • Be in a private location so that you can talk openly as if you are in the therapist’s office
  • Communicate any discomfort or differences so that you and your therapist can work to address your concerns

Teletherapy.io is the HIPAA compliant video platform NHCS has established for our remote sessions. 

The new telehealth platform allows each client to have his/her/their own portal that lists all appointments, provides reminders, and gives a payment option (Stripe).


Teletherapy.io works best with email and a phone number. We encourage each client to set up an email address so that everyone has his/her/their own portal to keep track of therapy and medication management appointments. 


                                                                   CLIENT PORTAL


If you do NOT have an email, you will use the link sent in the reminder text the day before your appointment.


*Any payments processed through Stripe have a $2.00 processing fee. Please call the office or speak with the clinician for other payment options that do not require a processing fee from NHCS.  


NOTE: Each appointment listed within the client portal is the link for that days appointment only.  


Doxy.me was our previous platform. The new platform provides better connection and fewer interruptions in video appointments. This transition may cause some frustration initially. We will work with you to make this as easy as possible.


       ADMINISTRATIVE STAFF


                  Jewel L. Miller


                  Cassie J. Mora


             Sherri L. Carpenter